Privacy policy

Meal Subscription and Food Preference Information

When customers enroll in a Local Aunties Weekly Meal Subscription, we may collect information about household meal quantities, preferred delivery arrangements, selected dishes, and food preferences.

Customers may voluntarily provide dietary preferences, food allergy information, or special preparation instructions. We use this information to process orders, communicate with customers, and prepare meals according to the information provided and our available capabilities.

We limit access to this information to personnel and service providers who need it to perform authorized business functions.

Delivery Information

We use customer delivery addresses, contact information, and delivery instructions to determine delivery eligibility, coordinate deliveries, and fulfill orders.

When necessary, this information may be shared with authorized delivery personnel or delivery service providers for fulfillment purposes.

Subscription Management

We use subscription-related information to manage recurring orders, calculate applicable charges, communicate weekly menu availability, record meal selections, and process subscription changes or cancellations.

Payment transactions are processed through Shopify and applicable payment service providers. Local Aunties does not intentionally collect or store complete payment card numbers through its storefront.

Customer Communications

We may send transactional communications concerning orders, deliveries, weekly meal selections, subscription billing, and service changes.

Marketing communications will be managed separately from necessary transactional communications, with consent and opt-out options provided where required.

Data Accuracy and Customer Requests

Customers may contact Local Aunties using the contact details published on our website to request assistance with their personal information, subject to applicable law and legitimate record-retention requirements.