Local Delivery Policy

Local Aunties — Let Our Aunties Feed You.

Local Aunties provides free local delivery of authentic homemade Middle Eastern food to eligible addresses within our designated delivery service area.

1. Delivery Area

We offer FREE delivery within a 10-mile radius centered on ZIP code 02021 (Canton, Massachusetts).

Delivery eligibility is subject to address verification. An address with a ZIP code near 02021 is not automatically eligible.

Orders outside our delivery area may not be accepted.

2. Family Tray Delivery

Family Trays are available in two sizes:

• Medium (MD): Serves approximately 5–8 people.

• Large (LG): Serves approximately 12–15 people.

Customers may select from available delivery dates during the ordering process.

Delivery dates are subject to availability and order acceptance. Any applicable advance-order requirements will be communicated before checkout.

3. Weekly Meal Subscription Delivery

Weekly Meal Subscription orders are delivered every Saturday, with deliveries scheduled for completion by 5:00 PM Eastern Time.

The weekly menu is updated on Wednesday.

Subscribers must submit their meal selections by Friday at 1:00 PM Eastern Time.

Meal selections submitted after the cutoff may not be accepted for that week's delivery. Any default meal-selection rules will be communicated during subscription enrollment.

4. Delivery Fees

Local delivery is FREE for eligible orders within the designated service area.

Any minimum order requirements will be disclosed before checkout.

5. Delivery Address and Availability

Customers are responsible for providing accurate delivery information, including apartment or unit numbers, access instructions, and a reachable contact number.

Customers should ensure that someone is available to receive perishable food at the scheduled delivery time.

6. Delivery Delays

Although Local Aunties makes reasonable efforts to meet scheduled delivery commitments, delays may occur due to weather, traffic, safety conditions, or circumstances beyond our control.

If a significant delay occurs, we will make reasonable efforts to contact affected customers and provide updated delivery information.

7. Food Handling After Delivery

Our meals are perishable. Customers should promptly refrigerate items requiring refrigeration and follow the food storage, reheating, and consumption instructions provided with their orders.

8. Delivery Issues

If an order is missing, incorrect, damaged, or has not arrived as expected, please contact Local Aunties promptly through the contact information published on our website.

Refunds and replacements are handled according to our Refund and Cancellation Policy and applicable law.